Using spreadsheets to manage contracts and pricing hindered the team from operating strategically.
Their previous BI software did not provide adequate access to all the important time-critical data which took weeks to receive from the home office and was associated with human error risks.
Customer Challenges:
- Essential sales information was not easily accessible
- Inventory and contracts data was available through convoluted and time-consuming internal processes
- Team collaboration was difficult to organize
- Difficult to manage IDN relationships and pull-through on contract performance
- Difficult to analyze product groups and respond to pricing queries from the field
Download the case study to learn how TikaNAM solved all their challenges and reduced calls/requests to the strategic internal contracting by 60% with customized dashboards and reporting.